Frequently Asked Questions
Can I modify or cancel my order?
Orders can be modified or canceled within 24 hours of placing the order. Please contact our customer service team for assistance.
What payment methods do you accept?
We accept major credit cards, debit cards, UPI,COD and other secure payment options available at checkout.
Is my information secure?
Yes, we use SSL encryption to ensure that your payment information is secure and protected.
Why was my payment declined?
Payments can be declined for various reasons. Check with your bank or payment provider for more information. Ensure that all entered details are correct.
Do you offer payment plans or financing options?
We currently offer financing options through Razorpay . Select this option at checkout for more details.
Can I change my address after placing an order?
You can change your shipping address within 24 hours of placing your order by contacting our customer service team.
What happens if my package is lost?
If your package is lost, contact customer service. We will initiate an investigation with the carrier and work to resolve the issue.
What should I do if I receive a damaged package?
If your package arrives damaged, contact customer service immediately with photos of the damage and your order number.
What is your return policy?
We accept returns within 10 days of purchase. Items must be in original condition and packaging. Some exclusions apply.
How long does it take to process a return?
Returns are processed within 5-7 business days of receiving the returned item. Refunds will be issued to the original payment method.
Can I return an item without the original packaging?
Items must be returned in their original packaging and condition. Contact customer service for exceptions.
How can I find product reviews?
Product reviews are available on the product page. Scroll down to read customer reviews and ratings.
Will my personal information be shared with third parties?
We do not share your personal information with third parties without your consent, except as necessary to provide our services. Refer to our Privacy Policy for details.
